Multi-factor authentication (MFA) adds an extra layer of security to your Divorcepath account. With MFA enabled, signing in requires both your password and a time-based verification code from an authenticator app on your phone. This is especially important for accounts that handle sensitive legal and financial information.

Why MFA Matters

Family law matters involve highly confidential data, including financial records, personal information, and details about children. If your password is ever compromised, MFA prevents unauthorized access to your account because an attacker would also need your physical device to generate the verification code.

Divorcepath strongly recommends enabling MFA for all accounts, particularly for legal professionals managing client data.

What You Will Need

Before setting up MFA, install a TOTP-compatible authenticator app on your mobile device. Common options include:

• Google Authenticator (iOS and Android)
• Authy (iOS, Android, and desktop)
• Microsoft Authenticator (iOS and Android)
• 1Password or other password managers with TOTP support

Enabling MFA

1. Sign in to your Divorcepath account.
2. Navigate to Profile and then Account Settings.
3. Find the Multi-Factor Authentication section and click Enable MFA.
4. A QR code will be displayed on screen. Open your authenticator app and scan the QR code to add Divorcepath to your app.
5. Your authenticator app will begin generating 6-digit verification codes that refresh every 30 seconds.
6. Enter the current verification code from your authenticator app into the confirmation field on screen.
7. Click Confirm to complete the setup.

Save Your Recovery Codes

After enabling MFA, Divorcepath will display a set of one-time recovery codes. These codes allow you to access your account if you lose access to your authenticator app (for example, if your phone is lost or reset).

1. Copy or download your recovery codes immediately.
2. Store them in a secure location, such as a password manager or a printed copy kept in a safe place.
3. Each recovery code can only be used once.

Important: If you lose both your authenticator app and your recovery codes, you will need to contact Divorcepath support at help@divorcepath.com to regain access to your account. Keep your recovery codes safe.

Signing In with MFA

Once MFA is enabled, the sign-in process adds one additional step:

1. Enter your email and password as usual.
2. When prompted, open your authenticator app and enter the current 6-digit verification code.
3. Click Verify to complete sign-in.

If you do not have access to your authenticator app, you can use one of your recovery codes instead.

Disabling MFA

If you need to disable MFA (for example, when switching to a new phone), follow these steps:

1. Sign in to your account (you will need your current authenticator app or a recovery code).
2. Navigate to Profile and then Account Settings.
3. Find the Multi-Factor Authentication section and click Disable MFA.
4. Confirm the action when prompted.

If you are switching devices, we recommend disabling MFA on the old device and then re-enabling it with your new device to ensure uninterrupted access.

Tip: If you use Authy, you can enable multi-device sync to avoid losing access when switching phones. Most other authenticator apps require you to manually transfer accounts.