This guide covers how to manage your Divorcepath account, including updating your profile, changing your password, setting up two-factor authentication, and more.
Accessing Account Settings
To access your account settings:
- Log in to your Divorcepath account.
- Click your name at the bottom of the sidebar and choose Account. You can also open Account Settings from the settings sidebar.
The Account settings page is where you change your password, set up two-factor authentication, reset banner preferences, and delete your account. Use the Account sections panel on the right to jump between sections.
Updating Your Profile
Your personal and professional details are managed on the Your profile page. To open it, click your name at the bottom of the sidebar and choose Profile. You can update:
- Name -- your first, last, and middle name as displayed across the workspace
- Contact information -- your phone number. To change the email address on your account, contact Divorcepath support at [email protected].
- Locations -- the office locations tied to your account
- Profile photo -- upload or change your profile picture
- Professional details -- your professional type, biography, degrees, and jurisdictions, plus optional social media links, reviews, and your public directory profile
To update your profile, edit the fields you wish to change. Your changes save automatically when you click out of a field. A progress indicator at the top of the page shows which recommended details are still missing.
Changing Your Password
To change your account password:
- Go to Account Settings.
- Find the Change password section.
- Enter your old password.
- Enter your new password and confirm it.
- Click Update password.
If you don't remember your current password, click I forgot my password to reset it by email instead. Choose a strong password that is at least 8 characters long and includes a mix of upper and lower case letters, numbers, and special characters.
Two-Factor Authentication
Divorcepath supports time-based one-time password (TOTP) two-factor authentication for added account security. When enabled, you will need to enter a code from your authenticator app each time you log in.
To set up two-factor authentication:
- Go to Account Settings.
- Find the Two-Factor Authentication section.
- Click Set up Two-Factor Authentication.
- Scan the QR code with your authenticator app (e.g., Google Authenticator, Authy, or Microsoft Authenticator).
- Enter the 6-digit code from your authenticator app and click Enable.
Once enabled, you will be prompted for a code from your authenticator app in addition to your password when logging in. For more detail, see Setting Up Multi-Factor Authentication.
Banner Preferences
If you have dismissed tips or banners in Divorcepath and want to see them again:
- Go to Account Settings.
- Find the Banner Preferences section.
- Click Reset All Banners.
Email Verification
When you create your account, Divorcepath sends a verification email to the address you signed up with. Open the email and click the link to confirm your address. If the link has expired, open it while you are signed in and Divorcepath will send you a new verification email.
If you do not receive the verification email, check your spam or junk folder. You can also contact support at [email protected] for assistance.
Deleting Your Account
If you wish to permanently delete your Divorcepath account:
- Go to Account Settings.
- In the Delete account section, enter your password.
- Click Delete account.
- Confirm that you understand this action is permanent by clicking Delete my account.
If your organization has blocked account deletion, ask an organization admin for help.
Warning: Deleting your account will permanently remove all your data, including client records, calculations, documents, and settings. This action cannot be undone. If you have an active subscription, cancel it before deleting your account to avoid further charges.
Need Help?
If you have questions about your account settings or need assistance, contact our support team at [email protected].
